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Terms & Conditions

Terms and Conditions

By submitting an enquiry and/or placing an order to Our Secrets Beneath, you are agreeing to these Terms and Conditions and to our Privacy Policy, which will apply to any purchase you make with Our Secrets Beneath on this website.

We reserve the right to change these Terms and Conditions at any time. Such changes will take effect from the moment they are posted on this website and it is your responsibility to read them on each occasion that you use this website.

1. Intellectual Property / Use of Website

You agree and acknowledge that all copyright, trademarks and other intellectual property rights in all materials and/or content on this website shall remain at all times vested in Our Secrets Beneath. You are permitted to use this material only as expressly authorised by Our Secrets Beneath. The content of this website, including without limitation any text, audio, video and graphics, may not be copied, reproduced, republished, downloaded, distributed, displayed, posted or transmitted in any form or by any means without the prior written consent of Our Secrets Beneath. You are permitted to copy, transmit and to use content/material on this website only for the purpose of ordering products from this website.

Our Secrets Beneath shall have no liability for any loss (direct or indirect) arising from the use of or the inability to use this website, including (without limitation) reliance on any information/content of this website or which results from mistakes, interruptions, omissions, deletions of files, deletion of emails, defects/viruses/bugs or delays in operation.

The information/content displayed on this website may contain technical inaccuracies or typographical errors, and may be changed or updated at any time without notice. Our Secrets Beneath may make improvements and/or changes to this website at any time without notice.

All information received from you will be dealt with in accordance with our Privacy Policy.

2. Liability

Nothing in these Terms and Conditions will limit our liability for death or personal injury resulting from our negligence.

Our Secrets Beneath shall have no liability to the customer for any loss, damage, costs, expenses or other claims for replacement or compensation arising from any information supplied by you which is inaccurate, incomplete, illegible, out of sequence or in the wrong form, or any other fault of the customer.

We will not be in the breach of contract as a result of any Force Majeure Event.

The importation/exportation of any products may be prohibited by certain national laws, and we make no representation or accept any liability in respect of the import/export of any products you have purchased.

3. Delivery of Orders
While every attempt is made to deliver goods within the estimated time, delays are occasionally inevitable due to unforeseen factors.

Our Secrets Beneath do not warrant or guarantee the specified delivery date, and shall have no liability to you for any loss, damage, expenses or other claims that you may incur as a result of late delivery.

Once you have received your purchase, you become the owner of those items and they will be held at your own risk. We are not liable for their loss or destruction once they have been received by you.

4. Returns
If for any reason you are not happy with your purchase, you may return the item providing it is in the original packaging with tags intact and still in an unused condition, within 30 days of receipt.

The item price will be refunded upon receipt of the goods being returned. Please email first before returning any items.

Shipping and postal costs for returns are the responsibility of the buyer.

In the event of a return being necessary due to an error on our part or the item being faulty, Shipping and Postal costs will be refunded in full to the buyer.

Our Secrets Beneath
197 Penistone Road,
Kirkburton,
Huddersfield, HD8 0PH
West Yorkshire
United Kingdom

VAT Number: #

If you have any enquiries regarding our Terms and Conditions, please email us at sales@oursecretsbeneath.com.