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Delivery & Returns

We know shopping for lingerie and swimwear can be tricky. Different brands vary, making choices difficult.

We have a fitting guide to help, and pre-sales enquiries are encouraged, but we understand that sometimes you may want to return your item. We aim to make the process as easy as possible.

Delivery

Most of our items are held in stock, however, some items may need to be ordered from the manufacturer.  When this is the case, you will be informed, and an estimated delivery date provided.  Should this not be acceptable your order will be cancelled and your payment refunded. 

Our UK parcel service costs only £2.99 per parcel, regardless of how many items you order.  We offer a competitive price for overseas customers.  We aim to deliver items held in stock within a couple of days UKand we also offer a "Next Day" delivery option for orders placed before midday for UK orders.

Returns Policy

Our return period is 30 days (UK) from when you receive your item. Please allow up to five days for the return to get back to us.

To request a return please use our online returns form. This helps us keep track of your items and offer a more efficient service. You will need to pay the return postage. Please ask for a Certificate of Posting for the item (UK), to enable a claim should the item not reach us. For international customers please retain your shipping documentation.

When your item is received back to us, we will normally refund within two working days.

Please note that to obtain a refund the item must retain all tags, labels and any manufacturers packaging and be in its original condition, therefore please be careful when trying on your garment and be aware of fake tan/make up marks being left on the garment. Always try swimwear on over undergarments. Please send the item back in something waterproof with the returns note.

Please note that thongs, briefs, shorts and hosiery are non-returnable.

Any items proved faulty will be fully refunded plus any postage costs.

Online Returns Form