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Privacy & Cookie Policy

This notice sets out how oursecretsbeneath.com processes the data you give us, informing you how the data about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.  By visiting Our Secrets Beneath, you are accepting and consenting to the practices described in this Privacy Notice.  This notice was updated on 25th May 2018 to comply with the General Data Protection Regulation 2018

Collection of Information


We collect personally identifiable information like names, postal addresses, email addresses, telephone numbers etc., when voluntarily submitted by vistors and customers to our website. This information is only used to fulfill your specific request, such as setting up an account with us, delivery of your order or contact via email to facilitate communication, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.  Payment information is not stored on our website.

Retention of data

We have retained data on our system since the start of our online business.  Our policy will be to delete data relating to customer orders after 10 years, but should you wish for your information to be removed before then please e-mail your request to data@oursecretsbeneath.com

Cookie/Tracking Technology


The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.  Your data is not otherwise collected for third party analysis. 

Distribution of Information


We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security


Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

E-Mail: data@oursecretsbeneath.com  Postal:  Data Protection, Our Secrets Beneath, 197 Penistone Road, Kirkburton, Huddersfield, West Yorkshire, HD8 0PH United Kingdom

We reserve the right to make changes to this policy. Any changes to this policy will be posted.